2. 4. Technological Forces
Nowadays, many organizations are affected by technology. The most important in the telecommunications sector strength is the Internet, as this can be shared multiple services, prices, information, among others.
Google Adwords
Google offers directly to Youtube and other services, which can find different publications or advertising of many enterprises. In which many companies pay only for customers by entering a word may find thousands of results.
Social Networks
On the other hand the social networks as Facebook, Twitter, Instagram, among other find that it is another source of information, in which the customer can find various services or deals with different companies. Also by these means we can get information (positive or negative) experiences and keep in touch with customers and this may bring opportunities or threats.
Applications
Many companies have their own applications, where customers can find in your phone or tablet about different services, pricing or information. They also have the ability to search magazines every month of your personal interests of each client. For example: The magazine bar.
